Information provided pursuant to the Bulgarian Insurance Code and Directive (EU) 2016/97 on insurance distribution (IDD).
K·INS acts as an insurance broker — on behalf and in the interest of its clients, independently of insurance companies. The broker holds no direct or indirect participation in any insurer, and no insurer holds participation in the broker.
The broker’s remuneration is a commission included in the insurance premium and paid by the insurer. The client owes no additional fees to the broker.
Complaints may be submitted in writing to office@k-ins.bg. If you are not satisfied with the response, you may contact the FSC or the alternative dispute resolution bodies.
Last updated: August 2026.